Care Coordination Scheduler - Patient Appointments

Jefferson Health; Voorhees Township (NJ); On-site; USD 48,712,000 - 65,847,000; Full time

Job summary

Jefferson Health in Voorhees, NJ is seeking a Central Scheduling Representative for the Day shift. The role focuses on scheduling appointments, registering patients, and answering inquiries with high accuracy and empathy.

The position requires at least 1 year of related scheduling experience, attention to detail, and strong communication skills. EMR proficiency and a patient-centered approach are essential for success in this role.

Qualifications

• High school diploma or GED required.
• At least 1 year of related scheduling experience.
• Strong data accuracy and attention to detail.
• Analytical thinking with problem-solving ability.
• Calendaring software proficiency.
• Excellent customer interaction skills.

Responsibilities

• Schedule patient appointments and register patients through Jefferson Health System following clinical and insurance requirements.
• Use EMR to complete scheduling, confirm appointments, verify demographics and insurance eligibility.
• Handle scheduling requests via automated call distribution and directing callers to appropriate care.
• Coordinate orders, referrals, and insurance requirements to maximize patient benefits.
• Maintain performance targets for self and team.

Skills

Accuracy & Detail

Analytical Thinking

Calendaring

Customer Interaction

Education

High School Diploma/GED

Tools

EMR

Job description

Jefferson Health in Voorhees, NJ is seeking a Central Scheduling Representative for the Day shift. The role focuses on scheduling appointments, registering patients, and answering inquiries with high accuracy and empathy.

The position requires at least 1 year of related scheduling experience, attention to detail, and strong communication skills. EMR proficiency and a patient-centered approach are essential for success in this role.