Patient Access & Scheduling Specialist (Day Shift)

Thomas-Jefferson-University-; Voorhees Township (NJ); On-site; USD 48,712,000 - 65,847,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Employee discounts

Job summary

Jefferson Health is seeking a Central Scheduling Representative in Voorhees, NJ to schedule and register patients, verify insurance, and coordinate referrals. You will use EMR and telephony systems to handle calls and digital requests while maintaining accuracy and exceptional customer service.

The role emphasizes data accuracy, regulatory compliance, and efficient access to Jefferson Health services in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year of related scheduling/registration experience preferred.
• Accurate data collection and entry is essential.

Responsibilities

• Schedule patient appointments and register patients in the Jefferson Health System.
• Use EMR to confirm appointments, verify demographics and insurance eligibility.
• Coordinate referrals and insurance requirements for services.
• Handle inquiries and resolve issues per protocol to ensure patient access.

Skills

Data entry accuracy

Calendaring

Customer service

Communication

EMR usage

Education

High School Diploma/GED

Tools

EMR system

Central scheduling software

Telephony software

Job description

Jefferson Health is seeking a Central Scheduling Representative in Voorhees, NJ to schedule and register patients, verify insurance, and coordinate referrals. You will use EMR and telephony systems to handle calls and digital requests while maintaining accuracy and exceptional customer service.

The role emphasizes data accuracy, regulatory compliance, and efficient access to Jefferson Health services in a fast-paced environment.