Specialty Pharmacy Care Navigator

Jefferson Health; King of Prussia (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition assistance

Medical insurance access

Job summary

Jefferson Health is seeking a Specialty Pharmacy Patient Care Coordinator in King of Prussia, PA. The position involves handling patient interactions and ensuring a high level of service. Candidates should have experience in customer service and related healthcare environments.

This full-time role emphasizes collaboration, accurate data entry, and commitment to patient safety. Jefferson Health offers a comprehensive benefits package and is committed to providing equal employment opportunities.

Qualifications

• 3 years experience in customer service.
• 1 year experience in a specialty pharmacy or related healthcare environment.
• Ability to handle difficult conversations professionally.

Responsibilities

• Handle and triage calls efficiently.
• Document all interactions accurately in EMR.
• Collaborate with internal departments to resolve issues.

Skills

Customer service

Clinical escalation

Communication skills

Multi-tasking

Education

High School Diploma/GED

Tools

EMR systems

Microsoft applications

Job description

Jefferson Health is seeking a Specialty Pharmacy Patient Care Coordinator in King of Prussia, PA. The position involves handling patient interactions and ensuring a high level of service. Candidates should have experience in customer service and related healthcare environments.

This full-time role emphasizes collaboration, accurate data entry, and commitment to patient safety. Jefferson Health offers a comprehensive benefits package and is committed to providing equal employment opportunities.