Patient Meal Service Specialist

Advocate Health; Park Ridge (IL); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Advocate Health in Park Ridge, IL is seeking a patient-focused food service teammate to support meal ordering, delivery and dietary changes. This role emphasizes strong customer service, accuracy in documentation and collaboration with nursing staff.

You will operate in a hospital food service setting, handling trays, communicating with patients, and ensuring compliance with safety and dietary guidelines. Prior food service experience is preferred.

Formación

• Experience in face-to-face customer service.
• Knowledge of hospital food service guidelines recommended.
• Ability to balance multiple tasks and priorities.

Responsabilidades

• Acts as key contact between food and nutrition and the patient, guiding meal orders and services.
• Delivers meals, collects trays, ensures patient satisfaction and records intake as directed.
• Documents diet changes, allergies, preferences and food interactions in patient records.
• Balances ticket flow with line expeditor and transports meals to patient rooms.
• Maintains safety, sanitation and isolation precautions during meal service.

Conocimientos

Food service

Customer service

Communication

Multitasking

Reading & comprehension

Self-directed

Phone etiquette

Food allergies knowledge

Time management

MS Office / Email

Educación

No formal education

Herramientas

Microsoft Office

Descripción del empleo

Advocate Health in Park Ridge, IL is seeking a patient-focused food service teammate to support meal ordering, delivery and dietary changes. This role emphasizes strong customer service, accuracy in documentation and collaboration with nursing staff.

You will operate in a hospital food service setting, handling trays, communicating with patients, and ensuring compliance with safety and dietary guidelines. Prior food service experience is preferred.