Patient Meal Experience Host — Friendly Food Service

UPMC; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

UPMC St. Margaret is seeking a friendly and dependable Food Service Host to join our Dietary team. You’ll deliver meals, assist with menu selections, and help ensure food is served safely and accurately, contributing to a positive patient experience in a fast-paced hospital setting.

Ideal candidates have prior food service experience; however, we welcome applicants who meet the minimum qualifications. This role emphasizes patient care, teamwork, and adherence to infection control and department

Responsibilities

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Job description

UPMC St. Margaret is seeking a friendly and dependable Food Service Host to join our Dietary team. You’ll deliver meals, assist with menu selections, and help ensure food is served safely and accurately, contributing to a positive patient experience in a fast-paced hospital setting.

Ideal candidates have prior food service experience; however, we welcome applicants who meet the minimum qualifications. This role emphasizes patient care, teamwork, and adherence to infection control and department