Patient Meal Service Host

Upmc Passavant; Pittsburgh (Allegheny County); On-site; USD 25,000 - 38,000; Full time

Job summary

UPMC Passavant is seeking a Food Service Host to ensure guest satisfaction with food service, delivering nutritionally appropriate meals in a timely manner. The role emphasizes customer service, proper food handling, and infection control in a hospital setting.

Located at 9100 Babcock Blvd in Pittsburgh, PA, the position is Full-Time, on-site, with a 40-hour work week and alternating weekend and holiday shifts. Training and adherence to department standards are key components of this role.

Qualifications

• Work permit required if under 18 years old.
• Act 34 clearance required.

Responsibilities

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meals using the designated department script, with proper patient identification.
• Distributes and collects menus from patients and records selections per procedures.
• Displays customer service skills when responding to meal service requests and aims for satisfaction.
• Serves meals within established timeframes meeting appearance, quality, and temperature standards.

Skills

Customer service

Food service etiquette

Job description

UPMC Passavant is seeking a Food Service Host to ensure guest satisfaction with food service, delivering nutritionally appropriate meals in a timely manner. The role emphasizes customer service, proper food handling, and infection control in a hospital setting.

Located at 9100 Babcock Blvd in Pittsburgh, PA, the position is Full-Time, on-site, with a 40-hour work week and alternating weekend and holiday shifts. Training and adherence to department standards are key components of this role.