Patient Meal Coordinator

CO040 Memorial Regional Hospital; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Memorial Healthcare System is seeking a dedicated Food Service Associate to assist patients with menu selections and meal service based on physician-ordered diets. Responsibilities include handling calls, documenting dietary preferences, and coordinating with nursing units to ensure timely, patient-centered meals.

The role emphasizes accuracy, sanitation, and responsive service to support patient and guest satisfaction in a hospital setting.

Qualifications

• One (1) year customer service related experience.
• High School Diploma or Equivalent (Required).
• Able to work in a stressful environment with minimal supervision and follow established procedures.

Responsibilities

• Receives and responds to phone calls regarding patient and guest meal orders.
• Maintains and documents food preferences, diet orders and food allergies.
• Helps patients to make menu selections that comply with dietary requirements and restrictions.
• Ensures that patient meal process is completed in accordance with time expectations.
• Collaborates with assigned nursing units to enhance the patient experience.

Skills

Customer service

Accountability

Accuracy - Food Service

Hand Hygiene

Meal Delivery

Patient centered care

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System is seeking a dedicated Food Service Associate to assist patients with menu selections and meal service based on physician-ordered diets. Responsibilities include handling calls, documenting dietary preferences, and coordinating with nursing units to ensure timely, patient-centered meals.

The role emphasizes accuracy, sanitation, and responsive service to support patient and guest satisfaction in a hospital setting.