Patient Meal Experience Specialist

Baptist Health; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Baptist Health is seeking a patient meal service associate to initiate and manage patient meals per prescribed diets in a hospital setting. You will verify orders, assemble trays, and deliver meals while maintaining exceptional customer service and empathy.

You will interact with patients and staff, check allergies, and support dietary needs. The role requires independent work, basic nutrition knowledge, and timely meal service within a busy hospital environment.

Qualifications

• High School Diploma or GED completed.
• Food safety certification required within 90 days of job entry.

Responsibilities

• Initiates meal service for patients according to prescribed diet order.
• Processes meal orders and verifies meal selections, assembles trays where applicable.
• Delivers meals and optimizes patient experience through excellent customer service.
• Retrieves trays after meals and communicates with patients, staff and guests.
• Collaborates with dining services staff to facilitate meal service; observes allergies and dietary preferences.
• Able to work independently in an unsupervised environment; may assist with enteral supplies.

Education

High School Diploma or GED

Tools

iPads

Wireless printing

Hardware maintenance

Job description

Baptist Health is seeking a patient meal service associate to initiate and manage patient meals per prescribed diets in a hospital setting. You will verify orders, assemble trays, and deliver meals while maintaining exceptional customer service and empathy.

You will interact with patients and staff, check allergies, and support dietary needs. The role requires independent work, basic nutrition knowledge, and timely meal service within a busy hospital environment.