Patient Management IT Analyst - Entry-Level Cerner Support

Aiken Regional Medical Centers; King of Prussia (PA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Growth and development opportunities

Competitive Compensation

Excellent Medical, Dental, Vision and药

401k plan with company match

Generous Paid Time Off

Job summary

Universal Health Services, Inc. seeks an Associate Application Analyst – Patient Management to support the implementation of UHS applications and monitor maintenance/enhancement issues from the Customer Support Center.

The role provides technical support to UHS entities, handles system changes for Cerner registrations and scheduling, adheres to service level and change management policies, and participates in on-call rotation while maintaining clear communication with the user community.

Qualifications

• This position requires Technical School, two years college or an Associate’s degree in Computer Science or Information Systems.
• Basic knowledge of system application implementation, enhancement and support methods and practices.
• Basic knowledge of computer systems analysis and programming techniques and procedures, including user design specs.
• Basic knowledge of IS standards and quality methods and metrics.
• Basic knowledge of project management methods.
• English language proficiency with excellent written and verbal fluency.
• Hospital or physician office experience is preferred but not required.

Responsibilities

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Provides change management support to facilities and offices for requested changes and enhancements.
• Works with operations to modify Cerner system for registrations, scheduling changes or fixes.
• Adheres to Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Maintains regular communications with the user community.

Skills

System analysis basics

Programming fundamentals

IS standards

Project management basics

English fluency

Education

Associate’s degree in Computer Science or Information Systems

Technical School or two years college

Job description

Universal Health Services, Inc. seeks an Associate Application Analyst – Patient Management to support the implementation of UHS applications and monitor maintenance/enhancement issues from the Customer Support Center.

The role provides technical support to UHS entities, handles system changes for Cerner registrations and scheduling, adheres to service level and change management policies, and participates in on-call rotation while maintaining clear communication with the user community.