Cerner Patient Management Applications Analyst

Arbour SeniorCare; King of Prussia (PA); On-site; USD 60,000 - 85,000; Full time

Job summary

Universal Health Services, Inc. in King of Prussia, PA, seeks an Associate Application Analyst – Patient Management to support the implementation and maintenance of UHS applications.

You will monitor tickets, assist with system changes for registration and scheduling, and coordinate with facilities and users to ensure timely delivery. This role requires a technical background with strong English communication, and travel of 20-30% across projects; hospital/physician office exposure is preferred.

Qualifications

• Technical School, two years college or an Associate’s degree in Computer Science or Information Systems. No working experience is required. Up to one year of experience would enhance the skills and abilities necessary to perform this job.
• Basic knowledge of system application implementation, enhancement and support methods and practices.
• Basic knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
• Basic knowledge of IS standards and quality methods and metrics.
• Basic knowledge of project management methods.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications.
• Language proficiency in English, with excellent written and verbal fluency.
• Experience working in a hospital or physician office is preferred but not required.

Responsibilities

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Provides system change management support to the acute care facilities and physician offices and other UHS employees for requested changes and/or enhancements
• Works closely with operations to modify the Cerner system for any registration or scheduling changes, enhancements, or break/fix solutions.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.

Skills

Technical knowledge

System analysis

Programming basics

User consultation

English fluency

Education

Associate degree in CS/IS

Job description

Universal Health Services, Inc. in King of Prussia, PA, seeks an Associate Application Analyst – Patient Management to support the implementation and maintenance of UHS applications.

You will monitor tickets, assist with system changes for registration and scheduling, and coordinate with facilities and users to ensure timely delivery. This role requires a technical background with strong English communication, and travel of 20-30% across projects; hospital/physician office exposure is preferred.