Patient Management Apps Analyst (Associate)

Universal Health Services; King of Prussia (PA); On-site; USD 65,000 - 85,000; Full time

Job summary

Universal Health Services, headquartered in King of Prussia, PA, seeks an Associate Application Analyst – Patient Management to support the implementation and maintenance of UHS applications. You will monitor tickets, assist with upgrades, and collaborate with facilities and offices on Cerner-related changes.

Recognized as a leading healthcare provider, UHS offers growth opportunities, a comprehensive benefits program, and a focus on delivering high-quality patient care across its facilities.

Qualifications

• Associate degree in CS or information systems.
• No working experience required; up to one year may enhance skills.
• Basic knowledge of system application implementation, enhancement and support methods.
• Basic knowledge of IS standards, quality methods and metrics; basic project management knowledge.
• Excellent English communication (written and verbal).
• Experience in a hospital or physician office is preferred but not required.

Responsibilities

• Researches and resolves Customer Support Center tickets including major application upgrades.
• Provides change management support for acute care facilities and physician offices.
• Modifies Cerner system for registrations, scheduling changes, enhancements or fixes.
• Adheres to UHS service level and change management policies.
• Provides on-call support as scheduled and maintains regular user communications.

Skills

English proficiency

Healthcare familiarity

Education

Associate degree in Computer Science or Information Systems

Tools

Cerner system

Job description

Universal Health Services, headquartered in King of Prussia, PA, seeks an Associate Application Analyst – Patient Management to support the implementation and maintenance of UHS applications. You will monitor tickets, assist with upgrades, and collaborate with facilities and offices on Cerner-related changes.

Recognized as a leading healthcare provider, UHS offers growth opportunities, a comprehensive benefits program, and a focus on delivering high-quality patient care across its facilities.