Patient Logistics Coordinator - Fast Transfers & Discharge

HCA Healthcare, Inc.; Richmond (VA); Presencial; USD 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

401(k) match

Tuition assistance

Employee discounts

Descripción de la vacante

HCA Healthcare, Inc. in Richmond, VA is seeking a Patient Logistics Specialist to respond to calls with urgency, gather patient information and coordinate transfers and bed placement across facilities.

The role supports efficient patient disposition and discharge planning within the Patient Logistics Center. The position requires strong communication, organization and medical terminology skills, with preferred experience in acute care and behavioral health settings.

Formación

• Associate degree or higher preferred.
• Experience in an acute care setting preferred (e.g. ED, unit secretary).
• Understanding of how patient populations move through a hospital setting.
• Behavioral Health experience preferred (e.g. Behavioral Health Tech).
• Good communication skills, verbal and written.
• Strong organizational skills and ability to multitask.
• Proficient and understands medical terminology.

Responsabilidades

• Respond to phone calls with urgency and strong customer service.
• Gather initial information to open new case/call and prepare clinical information for clinicians.
• Maintain knowledge of facility medical staff, services and programs.
• Help locate resources and coordinate information for patient disposition and admissions.
• Maintain active inventory of bed availability for non-HCA bed placements and admissions.
• Coordinate hospital transfers and transports telephonically and via computer applications.
• Provide status updates to customers on patient cases and bed placement requests.
• Assist to schedule and prioritize discharge transports and support the Patient Logistics Center.

Conocimientos

Customer service

Communication

Organizational skills

Multitasking

Medical terminology

Educación

Associate degree or higher preferred

Experience in acute care setting preferred

Herramientas

Electronic health records

Descripción del empleo

HCA Healthcare, Inc. in Richmond, VA is seeking a Patient Logistics Specialist to respond to calls with urgency, gather patient information and coordinate transfers and bed placement across facilities.

The role supports efficient patient disposition and discharge planning within the Patient Logistics Center. The position requires strong communication, organization and medical terminology skills, with preferred experience in acute care and behavioral health settings.