Patient Transfer & Bed Coordination Specialist

HCA Healthcare, Inc.; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

Wellbeing support with counseling

Paid time off and disability coverage

Education and retirement resources

Job summary

HCA Healthcare, Inc. is seeking a clinician to facilitate patient transfer, transport, and bed placement across its facilities.

The role coordinates clinical needs with bed availability and adheres to transfer center protocols to ensure timely admissions and quality service. The position requires EMT certification, strong communication with physicians, and proficiency in Microsoft Office and healthcare databases.

Qualifications

• Minimum 2 years of clinical or hospital experience; ED and acute hospital experience highly preferred.
• Call Center/Transfer Center experience is preferred.
• EMT Certificate (required).
• Must be proficient in EMTALA.
• Knowledge of state/federal regulatory requirements pertaining to ambulance transports.
• Excellent communication and interpersonal skills with physicians and their offices.

Responsibilities

• Perform transfer center functions, including centralized patient placement with clinical protocols and healthcare information.
• Coordinate transfer of emergent, urgent and elective patients to destination facilities.
• Ensure timely bed placement and accurate patient information for initial care plan.
• Maintain data in patient records and center workflow systems; proficient in required software and databases.
• Triage and communicate accurate clinical presentations to accepting physicians and hospital staff.

Skills

Emergency transfer coordination

Customer service

Communication with physicians

Education

EMT Certification

Tools

Microsoft Office

Job description

HCA Healthcare, Inc. is seeking a clinician to facilitate patient transfer, transport, and bed placement across its facilities.

The role coordinates clinical needs with bed availability and adheres to transfer center protocols to ensure timely admissions and quality service. The position requires EMT certification, strong communication with physicians, and proficiency in Microsoft Office and healthcare databases.