Patient Flow Coordinator

Black Women's Mental Health Institute; Tyler (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Black Women's Mental Health Institute in Tyler, TX is seeking a Patient Logistics Coordinator to help ensure timely, safe care by managing patient flow, transfers, and bed placement across our integrated health system.

The role requires strong collaboration with physicians, nursing teams, ED, and support services, along with proficiency in electronic systems and data tracking to monitor capacity and throughput while maintaining quality and safety.

Qualifications

• Strong clinical coordination and patient placement/transfer understanding.
• Ability to interpret placement requests and apply protocol-based decision-making.
• Excellent communication and collaboration across multidisciplinary teams.
• Proficiency with electronic systems and data tracking for throughput and capacity metrics.
• Sound judgment, responsiveness, and commitment to quality and safety.

Responsibilities

• Coordinate patient movement with physicians, nursing units, ED, and support services.
• Triage bed/placement requests and verify clinical appropriateness using established protocols and electronic systems.
• Optimize throughput by following standardized processes to ensure efficient access to care.
• Communicate clearly with internal and external partners and elevate barriers to care when needed.
• Track and report capacity and flow metrics to support quality, safety, and patient satisfaction.

Skills

Clinical coordination

Patient placement/transfer awareness

Interpretation of requests

Communication & collaboration

Electronic systems proficiency

Data tracking & metrics

Judgment & safety

Job description

Patient Logistics Coordinator coordinates patient flow, transfers, and bed placement to support safe, timely care across an integrated health system.

Key Duties

• Work with physicians, nursing units, emergency departments, and support services to manage patient movement and placement.
• Triage bed/placement requests and verify clinical appropriateness using established protocols and electronic systems.
• Optimize throughput by following standardized processes to ensure efficient access to care.
• Communicate clearly with internal and external partners and elevate barriers to care when needed.
• Track and report capacity and flow metrics to support quality, safety, and patient satisfaction.

Qualifications & Skills

• Strong clinical coordination and patient placement/transfer understanding.
• Ability to interpret placement requests and apply protocol-based decision-making.
• Excellent communication and collaboration skills across multidisciplinary teams.
• Proficiency with electronic systems and data tracking for throughput and capacity metrics.
• Sound judgment, responsiveness, and commitment to quality and safety.