Patient Liaison: Care, Delivery & Insurance Support

AdaptHealth LLC; Coon Rapids (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off (PTO)

Employee Stock Purchase Plan

Job summary

AdaptHealth LLC is seeking a Patient Liaison to coordinate customer service, equipment deliveries, and hospital-facing activities. You will verify insurance benefits, communicate financial responsibilities, and collect payments using AdaptHealth tools.

The role requires strong communication, attention to detail, and the ability to train patients on equipment. The position emphasizes professional interactions with patients, referral sources, and hospital staff, with emphasis on accuracy,

Qualifications

• High School Diploma or equivalent required.
• 1 year of healthcare, administrative, insurance, customer service, or management experience preferred.
• DME/Diabetes sales experience beneficial.
• Valid driver's license in the state of residence required.

Responsibilities

• Deliver equipment and supplies to patients and teach usage.
• Verify patient insurance benefits and communicate financial responsibilities.
• Process payments and obtain signatures for paperwork.
• Maintain HIPAA compliance and patient confidentiality.
• Promote AdaptHealth products and services to hospital staff and clinicians.

Skills

Verbal communication

Written communication

Customer service

Presentation skills

Teamwork

Analytical thinking

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Associate degree preferred

Job description

AdaptHealth LLC is seeking a Patient Liaison to coordinate customer service, equipment deliveries, and hospital-facing activities. You will verify insurance benefits, communicate financial responsibilities, and collect payments using AdaptHealth tools.

The role requires strong communication, attention to detail, and the ability to train patients on equipment. The position emphasizes professional interactions with patients, referral sources, and hospital staff, with emphasis on accuracy,