Patient Liaison

Colorado Plastic Surgery Center; Littleton (CO); On-site; USD 30,000 - 34,000; Full time

Job summary

Colorado Plastic Surgery Center in Littleton, CO seeks a full-time Front Office Patient Liaison to greet patients, manage phones, schedule appointments, and coordinate payments with warmth and professionalism.

You’ll be the first impression and a vital part of a patient-centered team. Strong communication, computer skills, and a friendly, organized approach are essential; bilingual Spanish is strongly preferred though not required.

Qualifications

• Strong customer service and communication skills.
• Experience with front desk duties, scheduling, and basic payments handling is a plus.

Responsibilities

• Welcome patients and create a warm, professional first impression.
• Answer phones, respond to emails, and schedule appointments.
• Collect patient demographics and coordinate payments.
• Act as a front office educational resource and point-of-sale.
• Deliver outstanding customer service and attention to detail at every step.

Skills

Customer service

Communication

Computer skills

Time management

Multitasking

Organizational skills

Team player

Bilingual Spanish

Job description

Join our well-established plastic surgery practice as a Front Office Patient Liaison

This is a full-time opportunity to play an integral role in the daily operations of our practice, delivering outstanding first impressions and helping patients feel supported throughout their journey.

We partner with patients on their journey to become their personal best. Everyone on our team must have a genuine care for people and for serving them through a sometimes intimidating, but absolutely life changing experience! We believe that plastic surgery is among the most personal decisions a person can make, and our team is focused on building lasting relationships with patients through honesty, personalized service and attention to detail.

We are looking for an energetic, outgoing team member with exceptional communication and customer service skills who thrives in a fast-paced environment. This position is ideal for someone who is passionate about building relationships, supporting patients, and pursuing a long-term career in aesthetics and patient care.

Why You’ll Love This Role

• Be part of a close-knit, respectful team in a collaborative environment.
• Work in a progressive, patient-centered plastic surgery practice.
• Opportunity to grow professionally within the cosmetic and aesthetics industry.
• Make a difference by guiding patients through a life-changing experience.

Key Responsibilities

• Welcome patients and create a warm, professional first impression.
• Answer phones, respond to emails, and schedule appointments.
• Collect patient demographics and coordinate payments.
• Act as a front office educational resource and point-of-sale.
• Deliver outstanding customer service and attention to detail at every step.

What We’re Looking For

• Strong customer service, communication, and computer skills.
• Excellent time management, multitasking, and organizational abilities.
• Team-player mentality with a positive, professional attitude.
• Previous experience in sales, aesthetics, or a medical office is a plus.
• Bilingual in Spanish strongly preferred (but not required).
• Compensation: $22-25/hr (depending on experience)
• Schedule: Monday–Friday, 8:30AM–5PM