Front Desk Receptionist/Concierge for a Plastic Surgery Office and Medical Spa

Ranch and Coast Plastic Surgery; Del Mar (CA); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Competitive base pay & bonus opportunities

Earned time off (PTO)

Medical benefits after 90 days

Career growth opportunities

Job summary

Ranch and Coast Plastic Surgery seeks a Front Desk Receptionist/Concierge in Del Mar, CA. This full-time position involves managing patient interactions, appointments, and providing exceptional customer service within a fast-paced setting.

The ideal candidate should possess a high school diploma, experience in customer service, and familiarity with scheduling software. A beneficial benefits package includes competitive pay, earned time off, and medical benefits after 90 days.

Join a team that values growth and patient-focused service excellence.

Qualifications

• Experience in a medspa or plastic/cosmetic surgery office preferred.
• Strong written and verbal communication skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Welcome patients and manage check-in/check-out.
• Answer and field incoming calls.
• Maintain medical records and assist with product sales.

Skills

Customer service experience

Appointment scheduling

Communication skills

Proficiency in Microsoft Office

Education

High School Diploma or equivalent

Tools

Nextech

Scheduling software

Job description

Front Desk Receptionist/Concierge for a Plastic Surgery Office and Medical Spa

• Full-time

The finest in Plastic Surgery meets Medical Spa, offering the latest advanced anti‑aging techniques, plastic surgery, and non‑invasive cosmetic treatments. Led by our founder and award‑winning doctor, Dr. Paul E. Chasan, M.D., F.A.C.S., a trainer/instructor to fellow plastic surgeons both nationally and internationally, we have a team of highly skilled professionals that are key in cultivating our brand and quality services in a highly competitive aesthetic market.

Great opportunity for a front desk receptionist/concierge for our busy and highly desirable plastic surgery practice and med spa. Seeking a long‑term relationship for a Full‑Time position, 4 days per week plus Saturdays. Previous receptionist experience in a Plastic Surgery, Cosmetic Dermatology or Medical Spa office preferred. The ideal candidate is a self‑starter, patient‑centered, and exhibits strong ability to work in a team‑based, fast‑paced environment with proven patient care processes. This position is the first face and voice interaction with our customers/patients, both in person and over the phone managing appointment requests and fielding questions, so quality customer care is very important. Position immediately available.

Pay: Hourly, competitive, depends on experience

Employment Type: Full‑time, 4 weekdays and Saturdays (please do not apply if not available on Saturdays)

Benefits package includes:

• Competitive base pay & bonus/commission opportunities
• Earned time off (PTO)
• Medical benefits after first 90 days of employment
• Career growth and advancement opportunities

Education Requirements: High School Diploma or equivalent is required. College degree or working towards degree is preferred.

Qualification, Experience, and Skills:

• Experience in one or more of the following: medspa and/or plastic or cosmetic surgery office (preferred), hospitality, retail, or customer service settings
• Works well in a very busy, very fast‑paced office and patient environment
• Willingness and flexibility to periodically be of assistance for duties that may be outside the scope of job position
• Comfortable using Outlook email and a variety of internet and scheduling software applications, ie: Nextech
• Knowledge of Microsoft Office Suite and other Windows‑based patient care / medical practice management and scheduling software
• Ability to perform multiple and diverse tasks simultaneously
• Familiarity with scheduling and rearranging appointments
• Charismatic, friendly, helpful personality, always putting the needs of customers/patients first
• Pleasant and friendly speaking voice and demeanor
• Neat, professional appearance
• Strong written and verbal communication skills
• Excellent time management skills and accuracy
• Inquisitive, resourceful, and proactive
• Ability gain knowledge of our services and products with ability to process product sales
• Work well with others in a team environment

Responsibilities include but are not limited to:

• Welcoming patients / check‑in, check‑out
• Answer and field incoming calls
• Reporting
• Maintaining medical records
• Product sales and procedure scheduling
• Assisting with various office events onsite and offsite

If you feel this position is a good fit for you, please send your résumé, cover letter and your Instagram or Facebook handles for review.

All your information will be kept confidential according to EEO guidelines.