Front Desk Receptionist

Cosmetic Physician Partners, LLC; Annapolis (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Health & Dental Benefits

401(k) Matching

Aesthetic Industry Perks

Great Culture

Job summary

Cosmetic Physician Partners, LLC is seeking a friendly, professional front desk administrator for a full-time, onsite role in Annapolis. The schedule is roughly 32 hours per week, Wednesday through Saturday, 9am–5pm, designed to support a healthy work-life balance while meeting patient needs.

You will welcome patients, check in/out, manage calls and appointments, coordinate with providers, and keep information accurate and confidential.

Qualifications

• Experience in a customer-facing role; healthcare, aesthetics, hospitality, or luxury retail experience preferred.
• Experience with phone systems and appointment scheduling.
• Warm, outgoing, and professional communication style.
• Strong organizational, multitasking, and computer skills.
• Proactive, dependable, and comfortable working in a fast-paced environment.
• Genuine interest in plastic surgery, aesthetics, skincare, health, or wellness.
• Experience in plastic surgery, medical aesthetics, or cosmetic procedures is a plus.

Responsibilities

• Provide a warm, concierge-level experience for every patient.
• Welcome and check in patients while ensuring a smooth check-in and check-out process.
• Manage incoming calls, appointment scheduling, confirmations, and patient inquiries.
• Coordinate with providers and clinical teams to maintain efficient patient flow.
• Maintain accurate patient information and uphold confidentiality standards.
• Keep the front desk and reception area organized, polished, and welcoming.
• Educate patients on available services and connect them with the appropriate provider.
• Support administrative and operational needs while contributing to a collaborative team environment.

Skills

Customer-facing experience

Healthcare/medical familiarity

Phone system proficiency

Organizational skills

Professional communication

Proactive and dependable

Job description

Work Schedule:

This is a full-time position requiring ~ 32 hours/week. The role is onsite with standard working hours ( Wednesday to Saturday, 9am-5pm ). We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Key Responsibilities:

• Provide a warm, concierge-level experience for every patient.
• Welcome and check in patients while ensuring a smooth check-in and check-out process.
• Manage incoming calls, appointment scheduling, confirmations, and patient inquiries.
• Coordinate with providers and clinical teams to maintain efficient patient flow.
• Maintain accurate patient information and uphold confidentiality standards.
• Keep the front desk and reception area organized, polished, and welcoming.
• Educate patients on available services and connect them with the appropriate provider.
• Support administrative and operational needs while contributing to a collaborative team environment.

Qualifications:

• Experience in a customer-facing role; healthcare, aesthetics, hospitality, or luxury retail experience preferred.
• Experience with phone systems and appointment scheduling.
• Warm, outgoing, and professional communication style.
• Strong organizational, multitasking, and computer skills.
• Proactive, dependable, and comfortable working in a fast-paced environment.
• Genuine interest in plastic surgery, aesthetics, skincare, health, or wellness.
• Experience in plastic surgery, medical aesthetics, or cosmetic procedures is a plus.

Benefits:

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, collaborative environment that rewards teamwork and values those who help foster a positive workplace.