Patient Lead Conversion Specialist – Medical Practice

HESS SPINE AND ORTHOPEDICS LLC; Fairfield (NJ); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Job summary

A leading orthopedic medical practice in Fairfield, NJ is seeking a motivated Lead Conversion Specialist to handle patient leads and convert them into appointments. This in-office role offers a competitive salary of $60,000 plus a performance-based bonus up to $35,000 annually. Ideal candidates should have at least 3 years of lead conversion experience, be bilingual in English and Spanish, and possess strong persuasion skills. This position provides opportunities for growth within a stable, performance-focused environment.

Qualifications

• Minimum of 3 years of sales or lead conversion experience required.
• Prior experience in medical call centers or patient intake strongly preferred.
• Tech-savvy and able to work efficiently in scheduling and CRM systems.

Responsibilities

• Call and follow up with inbound and warm patient leads.
• Engage patients professionally while maintaining urgency.
• Educate patients on next steps for orthopedic evaluation and treatment.
• Convert leads into scheduled medical appointments.

Skills

Sales or lead conversion experience

Bilingual in English and Spanish

Strong persuasion and closing skills

Professional phone presence

Organized and detail-oriented

Job description

A leading orthopedic medical practice in Fairfield, NJ is seeking a motivated Lead Conversion Specialist to handle patient leads and convert them into appointments. This in-office role offers a competitive salary of $60,000 plus a performance-based bonus up to $35,000 annually. Ideal candidates should have at least 3 years of lead conversion experience, be bilingual in English and Spanish, and possess strong persuasion skills. This position provides opportunities for growth within a stable, performance-focused environment.