Patient Intake & Scheduling Specialist

Penn Medicine, University of Pennsylvania Health System; Warrington Township (Bucks County); On-site; USD 36,000 - 52,000; Full time

Job summary

Penn Medicine is seeking a dedicated administrative assistant to support front desk operations at our medical offices. You will greet patients, schedule appointments, verify insurance, collect co-pays, and route calls to the appropriate departments.

This role emphasizes accurate data entry and collaboration with clinicians and staff to ensure smooth daily operations. Strong organizational skills and experience in a medical office environment are preferred.

Qualifications

• H.S. Diploma/GED required.
• Medical office experience preferred.
• Experience greeting patients and handling scheduling is a plus.

Responsibilities

• Schedule patients and support front desk operations.
• Greet patients and collect co-pays; verify insurance.
• Answer phones and route calls to appropriate departments.
• Process referrals and obtain medical records as needed.
• Enter patient demographics and insurance data into ECW for billing.

Skills

Front desk operations

Patient scheduling

Customer service

Phone etiquette

Education

H.S. Diploma/GED

Tools

ECW

Navinet

Job description

Penn Medicine is seeking a dedicated administrative assistant to support front desk operations at our medical offices. You will greet patients, schedule appointments, verify insurance, collect co-pays, and route calls to the appropriate departments.

This role emphasizes accurate data entry and collaboration with clinicians and staff to ensure smooth daily operations. Strong organizational skills and experience in a medical office environment are preferred.