Patient Access & Scheduling Specialist

NYU Langone Hospitals; New York (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Health’s NYU Grossman School of Medicine seeks a Secretary I-Intake/Scheduler for the Call Center/Hub to coordinate patient scheduling, confirmations, and related communications. The role supports physicians and staff while ensuring a positive patient experience and adherence to privacy standards.

Minimum qualifications include a High School Diploma and strong organizational and communication skills.

Qualifications

• High School Diploma required.
• Strong organizational and interpersonal skills.
• Experience with scheduling systems (Epic) and patient portals (MyChart) preferred.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls, takes messages, and routes inquiries to appropriate staff.
• Operates in Epic and manages patient communications and referrals.

Skills

Organizational skills

Communication skills

Interpersonal skills

Education

High School Diploma

Tools

Epic EMR

MyChart

Job description

NYU Langone Health’s NYU Grossman School of Medicine seeks a Secretary I-Intake/Scheduler for the Call Center/Hub to coordinate patient scheduling, confirmations, and related communications. The role supports physicians and staff while ensuring a positive patient experience and adherence to privacy standards.

Minimum qualifications include a High School Diploma and strong organizational and communication skills.