Patient Access & Scheduling Specialist

NYU Langone Health; Commack (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Commack to support clinical operations and patient access. The role involves coordinating appointments, authorizations, and communications to ensure timely patient care.

You will manage waitlists, communicate instructions to patients, promote MyChart, and coordinate with physicians and staff while adhering to HIPAA and Epic workflows.

Qualifications

• High school diploma required.
• Strong organizational and communication skills.
• Customer service orientation.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls, takes messages, and routes inquiries to the appropriate contact.
• Prepares routine letters and forms.
• Promotes the use and sign-up of MyChart.
• Maintains confidentiality and HIPAA compliance.
• Manages physician calendars and appointment scheduling workflows.

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP - Commack to support clinical operations and patient access. The role involves coordinating appointments, authorizations, and communications to ensure timely patient care.

You will manage waitlists, communicate instructions to patients, promote MyChart, and coordinate with physicians and staff while adhering to HIPAA and Epic workflows.