Patient Access & Scheduling Specialist

NYU Langone Health System; Commack (NY); Sur place; USD 51 000 - 63 000; Plein temps

Résumé du poste

NYU Langone Hospital-Long Island seeks a Secretary I - Intake/Scheduler for Commack. The role involves greeting patients, answering calls, and scheduling appointments, while also handling authorizations and messages to keep operations smooth.

The successful candidate will support patient access, manage calendars, and ensure accurate documentation in EPIC, contributing to a positive patient experience and compliance with privacy and service standards.

Qualifications

• High School Diploma required with strong organizational and communication skills.
• Ability to greet patients, schedule appointments, answer calls, and manage front-end duties.
• Experience with computer-based scheduling systems preferred.

Responsabilités

• Schedules visits, treatments, and procedures; manages waitlists and confirmations.
• Obtains authorizations, answers calls, routes messages, and handles faxes/mail.
• Maintains EPIC records, coordinates calendars, and supports patient access processes.

Connaissances

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Formation

High School Diploma

Outils

EPIC EMR

Scheduling software

Description du poste

NYU Langone Hospital-Long Island seeks a Secretary I - Intake/Scheduler for Commack. The role involves greeting patients, answering calls, and scheduling appointments, while also handling authorizations and messages to keep operations smooth.

The successful candidate will support patient access, manage calendars, and ensure accurate documentation in EPIC, contributing to a positive patient experience and compliance with privacy and service standards.