Patient Intake & Scheduling Coordinator

ClearChoice Management Services, LLC; San Mateo (CA); On-site; USD 77,366,000 - 83,097,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off

Holidays

Job summary

ClearChoice Dental Implant Centers in San Mateo is seeking a Patient Intake Coordinator to warmly welcome patients, manage intake forms, schedule appointments, and coordinate between clinical and administrative teams. The role emphasizes professionalism, accuracy in data entry, and a patient-centric approach to ensure a smooth visit from start to finish.

The position offers a Monday–Friday schedule with full benefits, including medical, dental, and vision, plus a 401(k) match and PTO.

Qualifications

• Excellent organization and multitasking abilities, with strong communication skills.
• Prior dental or medical office experience preferred.
• Experience in patient admissions, scheduling, or treatment planning preferred.
• Professional demeanor and ability to thrive in a fast-paced, patient-centric environment.
• Basic computer proficiency and comfort with digital record systems.
• A team-oriented mindset with flexibility to support colleagues when needed.

Responsibilities

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported.
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry.
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams.
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment.
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience.
• Answer and direct all incoming calls with professionalism and empathy.
• Maintain and update the Center’s calendar to optimize operational efficiency.
• Order and organize patient materials as needed.
• Scan and upload documents into patient records.
• Assist with outgoing shipments and general office organization.
• Perform other duties as needed to support the Center’s success.

Skills

Organization

Communication

Multitasking

Data entry

Phone etiquette

Scheduling

Customer service

Dental office exp

Tools

Dental software

Calendar management

Electronic records

Job description

ClearChoice Dental Implant Centers in San Mateo is seeking a Patient Intake Coordinator to warmly welcome patients, manage intake forms, schedule appointments, and coordinate between clinical and administrative teams. The role emphasizes professionalism, accuracy in data entry, and a patient-centric approach to ensure a smooth visit from start to finish.

The position offers a Monday–Friday schedule with full benefits, including medical, dental, and vision, plus a 401(k) match and PTO.