Dental Front Desk & Patient Experience Coordinator

ClearChoice Dental Implant Centers; Chadds Ford Township (PA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off and holidays

Training and development

Collaborative culture

Job summary

ClearChoice Dental Implant Centers in the United States seeks a Dental Office Receptionist (internally called Patient Intake Coordinator) to be the first point of contact for patients, ensuring a welcoming experience from the first visit through treatment completion.

The position is full-time with hourly pay in the $25–$27 range plus discretionary bonuses. Utilities include healthcare benefits, 401(k) with match, PTO, and ongoing training, under a patient-centric, collaborative culture.

Qualifications

• Excellent organization and multitasking abilities, with strong communication skills.
• Prior dental or medical office experience preferred.
• Experience in patient admissions, scheduling, or treatment planning preferred.
• Professional demeanor and ability to thrive in a fast-paced, patient-centric environment.
• Basic computer proficiency and comfort with digital record systems.
• Team-oriented mindset with flexibility to support colleagues when needed.

Responsibilities

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported.
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry.
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams.
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment.
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience.
• Answer and direct all incoming calls with professionalism and empathy.
• Maintain and update the Center’s calendar to optimize operational efficiency.
• Order and organize patient materials as needed.
• Scan and upload documents into patient records.
• Assist with outgoing shipments and general office organization.
• Perform other duties as needed to support the Center’s success.

Skills

Organization

Multitasking

Dental experience

Scheduling

Communication

Computer basics

Tools

Electronic health records (EHR)

Job description

ClearChoice Dental Implant Centers in the United States seeks a Dental Office Receptionist (internally called Patient Intake Coordinator) to be the first point of contact for patients, ensuring a welcoming experience from the first visit through treatment completion.

The position is full-time with hourly pay in the $25–$27 range plus discretionary bonuses. Utilities include healthcare benefits, 401(k) with match, PTO, and ongoing training, under a patient-centric, collaborative culture.