Patient Experience Coordinator — Mon–Fri, Full Benefits

0507 Team TAG Services, LLC

San Mateo (CA)

On-site

USD 77,366,000 - 83,097,000

Full time

2 days ago
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Benefits offered by this job

Healthcare benefits
401(k) match
Paid time off & holidays
Training & development
Team-oriented culture

Job summary

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to warmly welcome patients from their first visit through treatment completion. You will manage intake forms, schedule appointments, greet patients, and maintain accurate records in a fast-paced dental office.

Candidates with dental or medical office experience, strong organization, and teamwork will thrive. The role offers a Monday–Friday schedule, comprehensive benefits, and growth opportunities within a national dental

Qualifications

  • Excellent organization and multitasking abilities.
  • Strong communication skills.
  • Experience in patient admissions, scheduling, or treatment planning.
  • Professional demeanor in a fast-paced, patient-centric environment.
  • Basic computer proficiency and comfort with digital record systems.
  • Team-oriented mindset with flexibility to support colleagues.

Responsibilities

  • Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported.
  • Manage the patient intake process, including completion of electronic or paper forms and accurate data entry.
  • Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams.
  • Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment.
  • Monitor patient wait times and partner with the General Manager to ensure a seamless experience.
  • Answer and direct all incoming calls with professionalism and empathy.
  • Maintain and update the Center’s calendar to optimize operational efficiency.
  • Order and organize patient materials as needed.
  • Scan and upload documents into patient records.
  • Assist with outgoing shipments and general office organization.
  • Perform other duties as needed to support the Center’s success.

Skills

Organizational skills
Multitasking
Communication
Dental/Medical office experience
Scheduling
Professional demeanor
Team-oriented

Tools

EHR systems
Calendar software

Job description

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to warmly welcome patients from their first visit through treatment completion. You will manage intake forms, schedule appointments, greet patients, and maintain accurate records in a fast-paced dental office.

Candidates with dental or medical office experience, strong organization, and teamwork will thrive. The role offers a Monday–Friday schedule, comprehensive benefits, and growth opportunities within a national dental

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