Patient Experience Coordinator - Dental Intake

ClearChoice Management Services, LLC; Northern (KY); Hybrid; USD 71,635,000 - 77,366,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off and holidays

Monday–Friday schedule

Professional development opportunities

Job summary

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to be the first contact for patients, ensuring a welcoming experience from the first visit through the completion of treatment. This full-time role offers a Monday–Friday schedule with no weekends, plus comprehensive benefits including medical, dental, and vision, plus a 401(k) with company match.

Join a patient-focused team that values clear communication, efficient data entry, and a smooth workflow between clinical and

Qualifications

• Excellent organization and multitasking abilities with strong communication skills.
• Prior dental or medical office experience preferred.
• Experience in patient admissions, scheduling, or treatment planning preferred.
• Professional demeanor and ability to thrive in a fast-paced, patient-centric environment.
• Basic computer proficiency and comfort with digital record systems.
• Team-oriented mindset with flexibility to support colleagues when needed.

Responsibilities

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported.
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry.
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams.
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment.
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience.
• Answer and direct all incoming calls with professionalism and empathy.
• Maintain and update the Center’s calendar to optimize operational efficiency.
• Order and organize patient materials as needed.
• Scan and upload documents into patient records.
• Assist with outgoing shipments and general office organization.

Skills

Organizational skills

Multitasking

Strong communication

Dental/medical office experience

Patient admissions & scheduling

Digital record systems

Job description

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator to be the first contact for patients, ensuring a welcoming experience from the first visit through the completion of treatment. This full-time role offers a Monday–Friday schedule with no weekends, plus comprehensive benefits including medical, dental, and vision, plus a 401(k) with company match.

Join a patient-focused team that values clear communication, efficient data entry, and a smooth workflow between clinical and