Patient Experience & Front Desk Coordinator

0507 Team TAG Services, LLC; Chadds Ford Township (PA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Job summary

ClearChoice Dental Implant Centers is seeking a Dental Office Receptionist (Patient Intake Coordinator) to be the first point of contact for patients, ensuring a warm and efficient experience from visit to treatment completion.

You will manage the intake process, coordinate appointments, and support a fast-paced dental office with a patient-centric approach, benefiting from a comprehensive benefits package and ongoing professional development.

Qualifications

• Excellent organization and multitasking abilities with strong communication skills.
• Prior dental or medical office experience preferred.
• Experience in patient admissions, scheduling, or treatment planning preferred.
• Professional demeanor in a fast-paced, patient-centric environment.
• Basic computer proficiency and comfort with digital record systems.

Responsibilities

• Serve as the ambassador for the patient experience; ensure patients feel valued and supported.
• Manage the patient intake process and accurate data entry.
• Coordinate and schedule appointments between clinical and administrative teams.
• Greet patients and manage check-in/check-out in a welcoming environment.
• Monitor wait times and collaborate with management for a seamless experience.
• Answer incoming calls with professionalism and empathy.
• Maintain and update the Center’s calendar and organize patient materials.
• Scan and upload documents into patient records.

Skills

Organization

Multitasking

Communication

Customer service

Digital record systems

Tools

Electronic health records (EHR)

Job description

ClearChoice Dental Implant Centers is seeking a Dental Office Receptionist (Patient Intake Coordinator) to be the first point of contact for patients, ensuring a warm and efficient experience from visit to treatment completion.

You will manage the intake process, coordinate appointments, and support a fast-paced dental office with a patient-centric approach, benefiting from a comprehensive benefits package and ongoing professional development.