Patient Intake & Front Desk Admin (Flexible Hours)

Luminis Health, Inc.; Annapolis (MD); Sur place; USD 24 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD

Résumé du poste

Luminis Health, Inc. is seeking a receptionist to greet patients at the back desk, check in patients, and handle incoming calls. You will document insurance details, collect payments, and assist with outpatient registration in the EMR.

The role requires strong data entry skills, attention to detail, and the ability to work flexible hours in a busy outpatient environment. Prior experience with EPIC is a plus.

Qualifications

• High school diploma or equivalent.
• Three years in a clerical position requiring inventory and entry of patient/business charges.
• 35 wpm and numerical skills and previous computer experience is required.
• Data entry and management of database software and exposure to medical terminology preferred.
• Ability to work flexible hours.
• A focused individual with experience in attention to detail is required.
• Previous job responsibilities that demand extensive public contact and innovative handling of difficult customer service request.

Responsabilités

• Answers intake calls and documents insurance details in EPIC.
• Schedules appointments and refers callers to staff.
• Interacts with clinical staff and attends staff meetings.
• Assembles new outpatient records.
• Labels outpatient urine specimens and processes payments for drug screens.
• Registers patients in the EMR and assists Pathways staff on the registration system.
• Provides administrative support to the Outpatient Department, managing inventory, billing and invoices.
• Maintains and prepares statistical reports (e.g., CI/QI reports).
• Posts charges daily.
• Front desk coverage and coverage for the financial counselor as needed.

Connaissances

Customer service

Data entry

Attention to detail

Public contact experience

Formation

High school diploma or equivalent

Outils

EPIC

Database software

Description du poste

Luminis Health, Inc. is seeking a receptionist to greet patients at the back desk, check in patients, and handle incoming calls. You will document insurance details, collect payments, and assist with outpatient registration in the EMR.

The role requires strong data entry skills, attention to detail, and the ability to work flexible hours in a busy outpatient environment. Prior experience with EPIC is a plus.