Medical Office Admin & Patient Concierge

Luminis Health, Inc.; Annapolis (MD); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Luminis Health, Inc. is seeking an Office Assistant to support ambulatory care operations. You will greet patients, register them in the practice management system, schedule appointments, and handle checkout with care.

You will also manage patient records, assist with scanning and chart abstracts, and coordinate with insurers to verify coverage, ensuring smooth patient flow and excellent service in every interaction.

Qualifications

• High school diploma or GED is required or completion of an accredited program.
• One year of clerical/billing experience in a medical office setting preferred.
• Customer service experience strongly preferred.
• If bilingual, certification in Medical Interpretation is required to perform interpreter duties.

Responsabilités

• Greets and registers patients in the practice management system; communicates with insurers for referrals and coverage verifications.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens calls, schedules appointments, takes messages, and redirects calls as appropriate.
• Performs daily business operations.

Connaissances

Customer service

Clerical experience

Formation

High school diploma or GED

Certificate or training program (healthcare) preferred

Outils

Practice management system

Description du poste

Luminis Health, Inc. is seeking an Office Assistant to support ambulatory care operations. You will greet patients, register them in the practice management system, schedule appointments, and handle checkout with care.

You will also manage patient records, assist with scanning and chart abstracts, and coordinate with insurers to verify coverage, ensuring smooth patient flow and excellent service in every interaction.