Patient Services Medical Office Assistant

luminishealth; Lanham (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance

Job summary

Luminis Health is seeking an Office Assistant to support ambulatory care operations. You will greet and register patients, assist with scheduling, and manage check-out tasks using a practice management system.

You will also handle patient records, insurance communications, and general office duties in a cooperative, service-oriented environment. The role emphasizes patient service, accuracy, and teamwork with physicians and staff.

Qualifications

• High school diploma or GED required; graduation from an accredited program preferred.
• One year of clerical/billing experience in a medical office is preferred.
• Customer service experience is highly preferred.

Responsibilities

• Greets and registers patients into the practice management system.
• Communicates with insurance companies and other medical offices for referrals and coverage verifications.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens calls, schedules appointments, takes messages, and redirects calls as appropriate.
• Performs daily business operations.

Skills

Greeting patients

Registration

Scheduling

Customer service

Education

High school diploma or GED

Tools

Practice management software

Job description

Luminis Health is seeking an Office Assistant to support ambulatory care operations. You will greet and register patients, assist with scheduling, and manage check-out tasks using a practice management system.

You will also handle patient records, insurance communications, and general office duties in a cooperative, service-oriented environment. The role emphasizes patient service, accuracy, and teamwork with physicians and staff.