Patient Intake & Care Coordination Specialist

Talentify; Indianapolis (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

Talentify in Indianapolis, IN is seeking an Intake Coordinator to manage the client/patient intake process, ensuring timely, accurate referrals and a compassionate first contact. You will verify insurance, coordinate paperwork, and schedule consultations, tests, and procedures to support efficient service delivery.

The role requires strong customer service, attention to detail, and the ability to work independently in a fast-paced environment, with responsibilities across multiple locations and

Qualifications

• High school diploma or equivalent required.
• Previous experience in patient intake or medical office administration preferred.

Responsibilities

• Welcome clients/patients to the organization and ensure a positive first impression.
• Communicate referrals and client/patient information effectively to all disciplines.
• Complete Screening/Admission paperwork thoroughly and accurately, understanding its importance.
• Verify medical insurance coverage and benefits for each client/patient, ensuring appropriate financial clearance.
• Schedule appointments for consultations, tests, and procedures.
• Maintain up-to-date Census utilizing Bed Board and respond to phone and email inquiries promptly.
• Address any client/patient complaints or concerns to promote operational efficiency.
• Perform clerical work, such as filing, copying, or faxing, and prepare and maintain client/patient charts.
• Collaborate with leadership across multiple locations and comply with organizational regulations and policies.

Skills

Customer service

Organizational skills

Time management

Communication

Typing 40 wpm

Education

High school diploma or equivalent

Tools

Google Suite

Microsoft Word

Microsoft Excel

Job description

Talentify in Indianapolis, IN is seeking an Intake Coordinator to manage the client/patient intake process, ensuring timely, accurate referrals and a compassionate first contact. You will verify insurance, coordinate paperwork, and schedule consultations, tests, and procedures to support efficient service delivery.

The role requires strong customer service, attention to detail, and the ability to work independently in a fast-paced environment, with responsibilities across multiple locations and