Healthcare Intake & Referrals Coordinator

Trilogy Health Services, LLC; Lafayette (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

401(k) match

Student Loan Repayment

Tuition Reimbursement

Health, vision, dental & lifeinsurance

First-time homebuyers program

HSA/FSA

Job summary

Trilogy Health Services, LLC is seeking a Central Intake Coordinator in Indianapolis, IN. The role involves intake and clinical/financial review of referrals, including insurance verifications and prior authorizations, and collaboration with hospital systems and facility leadership.

Responsibilities include intake, referral status management, benefit verification, and documentation in CRM, with interaction across campuses for clinical or financial determinations.

Qualifications

• Associate degree required.
• 3–5 years of experience in intake or healthcare coordination.

Responsibilities

• Monitor hospital portals for new referrals, confirms receipt of referral in portal.
• Coordinate the initial intake and clinical assessment of each referral received, and work referrals to green, yellow, or red-light status.
• Communicate received referrals with corresponding hospital liaison for further follow up.
• Send all received referrals for benefit verification.
• Document all received referrals in the CRM software.
• Utilize portals for documentation of status of each referral (accepted, denied, considering).
• Escalate clinical yellow light referrals to campus clinical support for clinical determination.
• For referrals not Medicare A primary, work up med cost out and send to Divisional Vice President for approval as required.
• Evaluates referral to be assigned to the appropriate campuses based on payer source and bed availability.
• Supports sales throughout initial referral process.
• Other duties as assigned.

Education

Associate Degree

Job description

Trilogy Health Services, LLC is seeking a Central Intake Coordinator in Indianapolis, IN. The role involves intake and clinical/financial review of referrals, including insurance verifications and prior authorizations, and collaboration with hospital systems and facility leadership.

Responsibilities include intake, referral status management, benefit verification, and documentation in CRM, with interaction across campuses for clinical or financial determinations.