Patient Front Desk & Scheduling Coordinator

Jackson County Hospital District; Marianna (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Jackson County Hospital District is seeking an organized front desk associate to greet patients, collect information, and enter data into the EMR system. You will maintain HIPAA compliance and help coordinate appointments and referrals.

The role requires strong English communication, basic computer skills, and excellent customer service. You will support clinicians, handle payments, and ensure patient records are up to date in a busy healthcare setting.

Qualifications

• Greet and assist patients at sign-in and front desk
• Enter new patient information and insurance into EMR
• Maintain patient confidentiality and HIPAA compliance
• Schedule appointments and manage provider calendars
• Collect co-pays and process payments

Responsibilities

• Greet and assist patients with signing in for appointments
• Obtain and accurately enter new patient information into the EMR
• Update patient records annually and ensure forms are current, including HIPAA
• Assist patients at the front desk with questions or needs
• Notify clinical staff of patient arrivals as appropriate
• Check out patients after appointments and schedule follow-up visits
• Schedule patient appointments and manage provider schedules
• Process referrals and document contact attempts and appointments
• Collect co-pays and deductibles at the time of service
• Answer phones, check messages, and relay information appropriately

Skills

Customer service

Verbal communication

English proficiency

HIPAA compliance

EMR entry

Tools

EMR system

FollowMyHealth

Job description

Jackson County Hospital District is seeking an organized front desk associate to greet patients, collect information, and enter data into the EMR system. You will maintain HIPAA compliance and help coordinate appointments and referrals.

The role requires strong English communication, basic computer skills, and excellent customer service. You will support clinicians, handle payments, and ensure patient records are up to date in a busy healthcare setting.