Patient Services Front Desk Specialist

Jackson Hospital (Marianna); Marianna (FL); Sur place; USD 19 000 - 30 000; Plein temps

Résumé du poste

Jackson Hospital (Marianna) is seeking a dependable front desk receptionist to greet patients, collect and enter insurance details into the EMR, and maintain accurate patient records. You will manage appointments, registration, referrals, and basic office coordination to support clinical staff.

The role requires excellent English communication, attention to confidentiality, and the ability to balance cash handling with daily tasks in a fast-paced environment.

Qualifications

• Completes annual educational requirements within the assigned time frame.

Responsabilités

• Greet and assist patients with signing in for appointments
• Obtain and accurately enter new patient information, including insurance details into the EMR
• Update patient records annually and ensure forms are current including HIPAA
• Assist patients at the front desk for questions or miscellaneous needs
• Notify clinical staff of patient arrivals as appropriate
• Check out patients after appointments and schedule follow-up visits
• Schedule patient appointments and manage provider schedules
• Complete FollowMyHealth registration for patients
• Process referrals including documenting contact attempts, scheduling appointments, scanning forms, notifying referring providers
• Obtain written authorizations to request medical records from other providers or facilities
• Manage and balance the cash drawer twice daily
• Collect co-pays and deductibles at time of service
• Answer phones, check messages, relay information appropriately
• Scan and upload documents into the EMR; maintain the fax server daily
• Assist pharmaceutical representatives and coordinate scheduling
• Perform additional duties as assigned by the office manager or provider

Connaissances

English communication

Description du poste

Jackson Hospital (Marianna) is seeking a dependable front desk receptionist to greet patients, collect and enter insurance details into the EMR, and maintain accurate patient records. You will manage appointments, registration, referrals, and basic office coordination to support clinical staff.

The role requires excellent English communication, attention to confidentiality, and the ability to balance cash handling with daily tasks in a fast-paced environment.