Patient-Focused Medical Receptionist | Scheduling Insurance

Ophthalmic Consultants of Long Island; West Mifflin (Allegheny County); On-site; USD 25,000 - 28,000; Full time

Job summary

Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized Medical Receptionist to join our front office in West Mifflin, PA. You will support appointment scheduling, patient registration, insurance verification, and daily administrative tasks.

This role emphasizes delivering a positive patient experience while coordinating with clinical teams, using EMR systems, and handling payments and documentation with accuracy.

Qualifications

• Minimum 1 year of customer service experience required.
• Medical reception experience preferred.
• Familiar with patient registration, scheduling, insurance verification, referrals, and basic medical billing.
• Proficient in Outlook and Excel; strong communication skills.

Responsibilities

• Welcome patients and manage check-in/check-out; answer calls and provide excellent service.
• Schedule, cancel, and modify appointments while coordinating provider availability.
• Obtain and verify referrals, insurance coverage, benefits and eligibility using verification platforms.
• Maintain accurate patient records and collect copays and balances.
• Explain policies, assist with registrations and ensure smooth front-office operations.

Skills

Customer service

Medical reception

Outlook

Excel

Communication

Organization

Attention to detail

Problem-solving

Tools

EMR NextGen

Clearwave

Job description

Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized Medical Receptionist to join our front office in West Mifflin, PA. You will support appointment scheduling, patient registration, insurance verification, and daily administrative tasks.

This role emphasizes delivering a positive patient experience while coordinating with clinical teams, using EMR systems, and handling payments and documentation with accuracy.