Medical Front Desk Specialist – Patient Care & Scheduling

Ophthalmic Consultants of Long Island; West Mifflin (Allegheny County); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Spectrum Vision Partners / OCLI Vision seeks a friendly Medical Receptionist to join our front desk team. You will welcome patients, handle check-in/out, schedule appointments, verify insurance, and support daily administrative tasks while delivering excellent service.

The role requires strong communication, organizational skills, and the ability to discuss balances with patients in a compassionate, professional manner. Saturdays may be required at some locations.

Qualifikationen

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, multitasking, organizational, and problem-solving skills.
• Ability to confidently and compassionately discuss patient balances, deductibles, and financial responsibilities.
• Positive attitude, attention to detail, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Aufgaben

• Welcome patients and manage check-in/check-out, answer calls, and provide friendly customer service.
• Schedule, cancel, and modify appointments while coordinating provider schedules and patient needs.
• Verify insurance eligibility and benefits, obtain referrals via portals, and use verification platforms like Clearwave.
• Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses; discuss financial responsibilities professionally.
• Coordinate with clinical teams and other locations to support patient flow and continuity of care.
• Maintain accurate patient records, use EMR systems, and communicate professionally by phone and email.

Kenntnisse

Customer service

Scheduling

Insurance verification

Referrals

Medical billing

Communication

Multitasking

Organization

Problem solving

Tools

EMR (NextGen)

Clearwave

Microsoft Outlook

Excel

Jobbeschreibung

Spectrum Vision Partners / OCLI Vision seeks a friendly Medical Receptionist to join our front desk team. You will welcome patients, handle check-in/out, schedule appointments, verify insurance, and support daily administrative tasks while delivering excellent service.

The role requires strong communication, organizational skills, and the ability to discuss balances with patients in a compassionate, professional manner. Saturdays may be required at some locations.