Medical Receptionist (Experienced)

Ophthalmic Consultants of Long Island; West Mifflin (Allegheny County); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized Medical Receptionist to join our front office in West Mifflin, PA. You will support appointment scheduling, patient registration, insurance verification, and daily administrative tasks.

This role emphasizes delivering a positive patient experience while coordinating with clinical teams, using EMR systems, and handling payments and documentation with accuracy.

Qualifications

• Minimum 1 year of customer service experience required.
• Medical reception experience preferred.
• Familiar with patient registration, scheduling, insurance verification, referrals, and basic medical billing.
• Proficient in Outlook and Excel; strong communication skills.

Responsabilités

• Welcome patients and manage check-in/check-out; answer calls and provide excellent service.
• Schedule, cancel, and modify appointments while coordinating provider availability.
• Obtain and verify referrals, insurance coverage, benefits and eligibility using verification platforms.
• Maintain accurate patient records and collect copays and balances.
• Explain policies, assist with registrations and ensure smooth front-office operations.

Connaissances

Customer service

Medical reception

Outlook

Excel

Communication

Organization

Attention to detail

Problem-solving

Outils

EMR NextGen

Clearwave

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist (Experienced)

Full Time Clinic West Mifflin, PA, US

10 days ago Requisition ID: 2797

Salary Range: $18.00 To $20.00 Hourly

Medical Receptionist
Employment Type: Full Time
Schedule: Day Shift | Travel to other office locations required| Saturday availability may be required based on office location.

Make patients feel welcome from the moment they arrive!

Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team!

As a key member of our front office, you'll help create a positive patient experience while supporting appointment scheduling, insurance verification, patient registration, financial transactions, and daily administrative operations.

What You’ll Do

• Patient Experience: Welcome patients, manage check-in/check-out, answer incoming calls, and provide exceptional customer service.
• Scheduling: Schedule, cancel, and modify patient appointments while coordinating provider schedules and patient needs.
• Insurance & Referrals: Obtain and verify referral information, insurance coverage, benefits, and eligibility using insurance websites and verification platforms such as Clearwave.
• Patient Registration & Documentation: Maintain accurate patient records and obtain required documentation and signatures, including registration forms, financial responsibility agreements, privacy acknowledgments, and applicable patient consents.
• Patient Payments & Billing: Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses. Professionally address questions regarding patient statements, insurance coverage, and financial responsibilities.
• Practice Policies: Clearly explain office policies and procedures, including referral requirements, assignment of benefits, payment expectations, account balances, and applicable charges.
• Office Coordination: Communicate effectively with clinical teams and other office locations to support patient flow, scheduling, and continuity of care.
• Administrative Support: Maintain accurate patient information, utilize EMR systems, and communicate professionally through telephone and email.

What We’re Looking For

• Minimum 1 year of customer service experience required; medical reception experience preferred.
• Experience with patient registration, appointment scheduling, insurance verification, referrals, and basic medical billing preferred.
• Familiarity with EMR systems (NextGen preferred) and insurance verification platforms such as Clearwave.
• Proficiency in Microsoft Outlook and Excel, including professional email communication.
• Strong communication, organizational, multitasking, and problem-solving skills.
• Ability to confidently and compassionately explain insurance coverage, practice policies, and patient financial responsibilities.
• Strong attention to detail and ability to maintain accurate, confidential patient records.
• Positive attitude, professionalism, and ability to thrive in a fast-paced medical environment.
• Reliable transportation and flexibility to work Saturdays based on office needs.

Get to Know Us

Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach.

Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.