Patient-Focused Medical Receptionist: Calm & Efficient

Vascular Centers of America; Southfield, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

Vascular Centers of America seeks a friendly and professional Medical Receptionist to greet patients, schedule appointments, verify insurance, and manage records. You will support clinicians with a positive attitude and maintain a calm, efficient front desk operation.

The role requires 2–4 years of experience, strong communication, and familiarity with EHR systems. In-person work is anticipated with comprehensive benefits and a collaborative, patient-centered culture.

Qualifications

• 2-4 years of experience as a Medical Receptionist or in a similar role.
• Proficient in insurance verification and authorizations.
• Strong interpersonal and communication skills to interact with patients and staff.

Responsibilities

• Greet and assist patients with scheduling appointments and completing forms.
• Manage electronic health records (EHR) and organize medical records.
• Educate patients on medical procedures, tests, and medication administration.
• Coordinate referrals, verify insurance coverage, and process insurance claims.
• Maintain inventory, cleanliness, and organization of the medical office.
• Communicate effectively with patients, medical staff, and other professionals.
• Ensure compliance with HIPAA regulations and infection control protocols.
• Address patient concerns and provide accurate answers to medical questions.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Medical terminology

Education

High school diploma or equivalent

Certified Medical Assistant (Preferred)

Tools

EHR systems

Insurance verification software

Scheduling systems

Phone system

Job description

Vascular Centers of America seeks a friendly and professional Medical Receptionist to greet patients, schedule appointments, verify insurance, and manage records. You will support clinicians with a positive attitude and maintain a calm, efficient front desk operation.

The role requires 2–4 years of experience, strong communication, and familiarity with EHR systems. In-person work is anticipated with comprehensive benefits and a collaborative, patient-centered culture.