Medical Receptionist

Vascular Centers of America; Southfield, Northern (MI, KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

Vascular Centers of America seeks a friendly and professional Medical Receptionist to greet patients, schedule appointments, verify insurance, and manage records. You will support clinicians with a positive attitude and maintain a calm, efficient front desk operation.

The role requires 2–4 years of experience, strong communication, and familiarity with EHR systems. In-person work is anticipated with comprehensive benefits and a collaborative, patient-centered culture.

Qualifications

• 2-4 years of experience as a Medical Receptionist or in a similar role.
• Proficient in insurance verification and authorizations.
• Strong interpersonal and communication skills to interact with patients and staff.

Responsibilities

• Greet and assist patients with scheduling appointments and completing forms.
• Manage electronic health records (EHR) and organize medical records.
• Educate patients on medical procedures, tests, and medication administration.
• Coordinate referrals, verify insurance coverage, and process insurance claims.
• Maintain inventory, cleanliness, and organization of the medical office.
• Communicate effectively with patients, medical staff, and other professionals.
• Ensure compliance with HIPAA regulations and infection control protocols.
• Address patient concerns and provide accurate answers to medical questions.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Medical terminology

Education

High school diploma or equivalent

Certified Medical Assistant (Preferred)

Tools

EHR systems

Insurance verification software

Scheduling systems

Phone system

Job description

Are you ready to be part of a dynamic team that brings positive energy and dedication to every aspect of patient care? Look no further! At Vascular Centers of America, we're not just a medical facility; we're a beacon of hope and healing for those struggling with leg pain caused by Peripheral Arterial Disease (PAD). Our team's unwavering commitment to excellence sets us apart, providing patients with compassionate support and quality care that truly makes a difference.

Why Join Us?

• Energetic Environment: Be part of a team that brings positive energy and enthusiasm to every interaction.

• Impactful Work: Make a real difference in the lives of patients grappling with PAD.

• Generous Compensation: Enjoy great compensation and full benefits, reflecting our appreciation for your hard work and dedication.

• Professional Growth: Opportunities for growth and development in a fast-paced healthcare setting.

• Supportive Culture: A supportive and collaborative work environment where teamwork is valued.

Personality Traits We Value:
At Vascular Centers of America, we believe that the right personality traits are just as important as professional skills. We're looking for a medical receptionist who embody the following qualities:

• Friendly and Confident: Possess a friendly and confident demeanor, able to make genuine connections with patients and colleagues alike.

• Understanding and Empathetic: Have the ability to understand and empathize with others, providing compassionate support when needed.

• Strength of Character: Demonstrate strength of character and integrity in all interactions, maintaining professionalism and ethical standards at all times.

Benefits:

• Medical Insurance: Comprehensive medical coverage to keep you healthy.

• Dental Insurance: Coverage for dental procedures and preventive care.

• Vision Insurance: Benefits to ensure your eyesight is taken care of.

• Life Insurance: Security and peace of mind for you and your loved ones.

• 401(k) Retirement Plan: Prepare for your future with our retirement savings plan.

• Paid Time Off (PTO): Enjoy three weeks of paid time off plus holidays to rest and recharge.

Responsibilities:

• Greet and assist patients with scheduling appointments and completing forms.

• Manage electronic health records (EHR) and organize medical records.

• Educate patients on medical procedures, tests, and medication administration.

• Coordinate referrals, verify insurance coverage, and process insurance claims.

• Maintain inventory, cleanliness, and organization of the medical office.

• Communicate effectively with patients, medical staff, and other professionals.

• Ensure compliance with HIPAA regulations and infection control protocols.

• Address patient concerns and provide accurate answers to medical questions.

Requirements:

• 2-4 years of experience as a Medical Receptionist or in a similar role

• Proficient in insurance verification and authorizations

• Strong interpersonal and communication skills to interact with patients and staff

• Ability to maintain composure and calm patients in stressful situations

• Knowledge of medical terminology to answer patient inquiries accurately

• Excellent organizational skills and attention to detail

• Ability to handle a fast-paced environment and multitask effectively

• Experience managing multiple phone lines and scheduling appointments

• Proficiency with medical office software and scheduling systems

If you're someone who radiates positivity, thrives in a fast-paced environment, and is dedicated to providing exceptional patient care, we want to hear from you! Join us at Vascular Centers of America and be part of a team that's making a real difference in the lives of others.

Experience:

• Medical receptionist: 2 years (Required)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: In person