Patient-Focused Medical Receptionist & Billing

Plano Orthopedic And Sports Medicine Center Inc; Plano (TX); On-site; USD 50,145,000 - 57,308,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center is seeking a detail-oriented Medical Receptionist to join our healthcare team. You will be the first point of contact for patients at check-out, handling co-pays, co-insurance, and scheduling follow-up appointments while managing various administrative tasks.

This role is crucial for the smooth operation of our clinic and a welcoming patient experience. The ideal candidate will have experience as a Medical Receptionist or similar healthcare admin role,

Qualifications

• Excellent communication skills, both verbal and written.
• Strong organizational skills with attention to detail in managing medical records.
• Ability to work in a fast-paced healthcare environment while maintaining professionalism.
• Familiarity with medical billing and collections processes is desirable.
• Experience with Athena or similar practice management software is an advantage.

Responsibilities

• Greet patients and visitors in a warm, professional manner.
• Manage appointment scheduling and verify insurance coverage.
• Collect co-pays and co-insurance, balance daily reports.
• Maintain accurate medical records and patient files, ensuring confidentiality.
• Assist with medical billing and collections, respond to patient inquiries.
• Utilize Athena software for patient information and office tasks.
• Coordinate communication between patients, providers, and insurance companies.
• Support daily office management to keep the clinic running smoothly.

Skills

Communication skills

Organizational skills

Attention to detail

Professionalism under pressure

Confidentiality

Team player

Time management

Tools

Athena software

Job description

Plano Orthopedic & Sports Medicine Center is seeking a detail-oriented Medical Receptionist to join our healthcare team. You will be the first point of contact for patients at check-out, handling co-pays, co-insurance, and scheduling follow-up appointments while managing various administrative tasks.

This role is crucial for the smooth operation of our clinic and a welcoming patient experience. The ideal candidate will have experience as a Medical Receptionist or similar healthcare admin role,