Patient Experience Concierge - Front Office

Plano Orthopedic And Sports Medicine Center Inc; Plano (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center is seeking a friendly Front Office Receptionist to welcome patients and support clinic operations. You will greet patients, manage forms, assist with online updates, and coordinate with departments to ensure a smooth visit.

Ideal candidates are detail-oriented, discreet, and excellent communicators who work well in a fast-paced team. The role offers a competitive hourly wage between 17 and 20 USD and a patient-centered environment in Plano.

Qualifications

• Detail-oriented, dependable, and values confidentiality.
• Natural communicator with a kind and courteous attitude.
• Team player who thrives in a fast-paced environment and understands time management for patients and physicians.
• Approach every interaction with an attitude of gratitude, bringing positivity and care.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Assist with online demographic updates, insurance scanning, and collecting payments.
• Manage forms, signatures, and clerical tasks with accuracy.
• Collaborate with all departments to ensure timely and accurate information flow.
• Maintain a welcoming lobby space that is clean and inviting.
• Take on additional tasks as needed to support the team and patients.

Skills

Welcome with warmth

Communication

Team player

Time management

Discretion

Job description

Plano Orthopedic & Sports Medicine Center is seeking a friendly Front Office Receptionist to welcome patients and support clinic operations. You will greet patients, manage forms, assist with online updates, and coordinate with departments to ensure a smooth visit.

Ideal candidates are detail-oriented, discreet, and excellent communicators who work well in a fast-paced team. The role offers a competitive hourly wage between 17 and 20 USD and a patient-centered environment in Plano.