Compassionate Medical Receptionist & Scheduling Pro

Plano Orthopedic; Plano (TX); On-site; USD 24,000 - 28,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center in Plano, TX, seeks a detail-oriented Medical Receptionist to welcome patients, collect co-pays, verify insurance, schedule follow-ups, and handle daily administrative tasks.

The successful candidate will manage billing, maintain medical records, use Athena software, and coordinate between patients, providers, and insurers in a fast-paced clinic.

Qualifications

• Previous experience in a Medical Receptionist or similar healthcare-administrative role preferred.
• Proficiency in medical billing and collections processes is desirable.
• Familiarity with Athena or similar practice management software is an advantage.
• Strong organizational skills with attention to detail in managing medical records and files.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment while remaining professional under pressure.
• Knowledge of insurance verification processes is essential.
• A professional who is detail-oriented, dependable, and values confidentiality.
• Natural communicator with a kind and courteous attitude, always ready to help.
• Team player who thrives in a fast-paced environment and understands time management for patients and physicians.
• Attitude of gratitude and positive care for patients and coworkers alike.

Responsibilities

• Greet patients and visitors in a warm and professional manner.
• Manage appointment scheduling, including confirming and rescheduling, collect co-pays and co-insurance, and balance daily reports.
• Perform insurance verification to ensure coverage for services rendered.
• Maintain accurate medical records and patient files, ensuring confidentiality and compliance.
• Assist with medical billing and collections, addressing patient inquiries and missing tickets.
• Utilize Athena software for managing patient information and office tasks.
• Coordinate communication between patients, healthcare providers, and insurance companies.
• Support office management tasks to keep the clinic running smoothly daily.

Skills

Customer service

Administrative skills

Communication

Attention to detail

Team player

Tools

Athena Software

Billing software

Job description

Plano Orthopedic & Sports Medicine Center in Plano, TX, seeks a detail-oriented Medical Receptionist to welcome patients, collect co-pays, verify insurance, schedule follow-ups, and handle daily administrative tasks.

The successful candidate will manage billing, maintain medical records, use Athena software, and coordinate between patients, providers, and insurers in a fast-paced clinic.