Medical Front Desk Concierge — Welcome & Scheduling

Plano Orthopedic; Plano (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Plano Orthopedic & Sports Medicine Center is seeking a friendly First Impression Team member to greet patients, collect payments, and support daily clinic operations. You will help with online updates, insurance scanning, and accurate record handling while keeping the lobby welcoming and organized.

As the face of our practice, you’ll collaborate with all departments to ensure a smooth patient journey and timely information flow.

Qualifications

• Detail-oriented and dependable with a professional demeanor.
• Strong communication and courtesy in patient interactions.
• Able to manage time and handle multiple front-desk tasks efficiently.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Assist with online demographic updates, insurance scanning, and payments.
• Organize forms, signatures, and clerical tasks for smooth operations.
• Coordinate with departments to ensure accurate information flow.
• Keep the lobby welcoming, clean, and comfortable for patients and families.
• Take on additional tasks to support the team as needed.

Skills

Attention to detail

Communication

Time management

Customer service

Team player

Confidentiality

Job description

Plano Orthopedic & Sports Medicine Center is seeking a friendly First Impression Team member to greet patients, collect payments, and support daily clinic operations. You will help with online updates, insurance scanning, and accurate record handling while keeping the lobby welcoming and organized.

As the face of our practice, you’ll collaborate with all departments to ensure a smooth patient journey and timely information flow.