Patient-Focused Medical Office Coordinator

SCA Health; Fort Thomas (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

Beacon Orthopaedics & Sports Medicine in Kentucky is seeking a Medical Office Coordinator to manage front office operations and ensure excellent patient service in a busy orthopedic practice.

The role covers patient check-in/check-out, scheduling, insurance verification, and accurate data entry with focus on compliance and friendly interactions. Join a patient-focused team and contribute to efficient clinic operations.

Qualifications

• High school graduate or equivalent.
• Minimum of one year of experience in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist with front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets patients and visitors, in person or over the phone.
• Registers new patients and updates demographics with detailed information.
• Schedule appointments and manage patient flow.
• Ensure timeliness and accuracy of charge entry and assist with collecting co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting environment.

Skills

Communication skills

Organizational skills

EHR systems

MS Office proficiency

Multitasking

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, Outlook, Forms, Access, PowerPoint)

Job description

Beacon Orthopaedics & Sports Medicine in Kentucky is seeking a Medical Office Coordinator to manage front office operations and ensure excellent patient service in a busy orthopedic practice.

The role covers patient check-in/check-out, scheduling, insurance verification, and accurate data entry with focus on compliance and friendly interactions. Join a patient-focused team and contribute to efficient clinic operations.