Patient Access Coordinator

Bluegrass Orthopaedics; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Bluegrass Orthopaedics in Lexington, KY is seeking a friendly and organized Patient Access Coordinator to join our team in a full-time role.

You will greet patients, schedule appointments for physicians and PAs, collect demographic and insurance information, assist with insurance paperwork, and maintain accurate records to support our clinical staff. A positive, customer-focused approach is essential in our fast-paced medical office.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service.
• Strong organization and attention to detail.
• Ability to manage multiple priorities.
• Comfort using computers, phone systems, and electronic records.
• Medical office or EMR experience preferred.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments for physicians and PAs.
• Collect and enter patient demographics and insurance information.
• Assist with insurance paperwork and general billing questions.
• Maintain accurate patient records and schedules.
• Communicate appointment information to clinical teams.
• Provide professional and compassionate customer service in a fast-paced medical office.

Skills

Strong communication

Customer service

Organization

Attention to detail

Multitasking

Computer proficiency

EMR experience

Education

High school diploma or equivalent

Tools

EMR

Practice Management

Job description

Patient Access Coordinator | Bluegrass OrthopaedicsBluegrass Orthopaedics is seeking a friendly, organized full-time Patient Access Coordinator to join our team.The Patient Access Coordinator plays an important role in creating a positive patient experience by welcoming patients, scheduling appointments, collecting accurate demographic and insurance information, and supporting our clinical teams.What You Will Do:Greet patients and visitors in person and by phone.Schedule appointments for physicians and physician assistants.Collect and enter patient demographic and insurance informationAssist patients with insurance paperwork and general billing questionsMaintain accurate patient records and schedulesCommunicate appointment information to clinical teamsProvide professional and compassionate customer service in a fast-paced medical office environment.What We are Looking For:High school diploma or equivalentStrong communication and customer service skillsExcellent organization and attention to detailAbility to manage multiple priorities throughout the dayComfort using computers, phone systems, and electronic recordsMedical office experience preferred, but not requiredEMR or practice management experience a plusAbility to travel between BGO locations throughout Lexington, KY market.About Bluegrass OrthopaedicsBluegrass Orthopaedics provides high-quality orthopedic care throughout Central Kentucky. Our team is committed to treating patients with integrity, respect, and compassion while delivering exceptional patient experience.Bluegrass Orthopaedics is an equal opportunity employer.