Orthopedics Patient Access Coordinator – Multi-Location

Bluegrass Orthopaedics; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Bluegrass Orthopaedics in Lexington, KY is seeking a friendly and organized Patient Access Coordinator to join our team in a full-time role.

You will greet patients, schedule appointments for physicians and PAs, collect demographic and insurance information, assist with insurance paperwork, and maintain accurate records to support our clinical staff. A positive, customer-focused approach is essential in our fast-paced medical office.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service.
• Strong organization and attention to detail.
• Ability to manage multiple priorities.
• Comfort using computers, phone systems, and electronic records.
• Medical office or EMR experience preferred.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments for physicians and PAs.
• Collect and enter patient demographics and insurance information.
• Assist with insurance paperwork and general billing questions.
• Maintain accurate patient records and schedules.
• Communicate appointment information to clinical teams.
• Provide professional and compassionate customer service in a fast-paced medical office.

Skills

Strong communication

Customer service

Organization

Attention to detail

Multitasking

Computer proficiency

EMR experience

Education

High school diploma or equivalent

Tools

EMR

Practice Management

Job description

Bluegrass Orthopaedics in Lexington, KY is seeking a friendly and organized Patient Access Coordinator to join our team in a full-time role.

You will greet patients, schedule appointments for physicians and PAs, collect demographic and insurance information, assist with insurance paperwork, and maintain accurate records to support our clinical staff. A positive, customer-focused approach is essential in our fast-paced medical office.