Patient-Focused Medical Office Assistant — Float Pool

7500 Methodist Medical Group; North Carolina; On-site; USD 32,000 - 52,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic site. You will answer phones, triage calls, register patients in the EMR, prepare chart contents, and collect payments from responsible parties while guiding patients with the patient portal.

The role emphasizes patient- and family-centered care and teamwork with clinicians. Ideal candidates will have a High School Diploma or equivalent and 1–3 years of related

Qualifications

• High School Diploma or Equivalent required.
• Insurance verifications or authorizations 1-3 years preferred.
• Physician office experience 1-3 years preferred.
• Scheduling experience 1-3 years preferred.

Responsibilities

• Answering phone and triaging patient calls.
• Registering patients in the EMR and preparing chart contents.
• Collecting co-pays and insurance data.
• Greet patients and visitors and respond to information requests.
• Assist patients with the patient portal.

Skills

Medical terminology

Customer service

Verbal communication

Written communication

Multi-tasking

Independent judgment

Office software

Education

High School Diploma or Equivalent

Tools

EMR systems

Job description

Methodist Le Bonheur Healthcare is seeking a Medical Office Assistant to support front desk operations in an ambulatory/clinic site. You will answer phones, triage calls, register patients in the EMR, prepare chart contents, and collect payments from responsible parties while guiding patients with the patient portal.

The role emphasizes patient- and family-centered care and teamwork with clinicians. Ideal candidates will have a High School Diploma or equivalent and 1–3 years of related