Patient-Focused Medical Assistant: Front & Back Office

Planned Parenthood Arizona Inc; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Planned Parenthood Arizona Inc. Health Centers seek a Health Care Assistant to support front and back-office duties, focusing on reproductive health services and patient education, including birth control counseling and STI testing.

You will work across patient intake, medical records, and inventory management, ensuring accurate documentation and patient privacy. You will greet clients, help with appointment scheduling, specimen collection support, basic vitals, and lab processing, while

Qualifications

• High School diploma or GED required.
• Two years of customer service experience preferred.
• Experience in a health care facility is helpful but not required.

Responsibilities

• Greet clients in a professional, friendly manner and assist with front desk duties.
• Maintain medical records and ensure confidentiality under HIPAA guidelines.
• Assist with inventory, sterilization, and basic lab tasks within scope of practice.
• Provide patient education and information on contraceptive methods and pregnancy options.
• Schedule appointments and coordinate patient flow within the health center.

Skills

Customer service

Communication skills

Professionalism

HIPAA privacy

Education

High School diploma or GED

Certified Medical Assistant

Tools

Windows-based computer systems

Job description

Planned Parenthood Arizona Inc. Health Centers seek a Health Care Assistant to support front and back-office duties, focusing on reproductive health services and patient education, including birth control counseling and STI testing.

You will work across patient intake, medical records, and inventory management, ensuring accurate documentation and patient privacy. You will greet clients, help with appointment scheduling, specimen collection support, basic vitals, and lab processing, while