Reproductive Health Medical Assistant – Front & Back Office

Planned Parenthood of the Pacific Southwest; Tempe (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Planned Parenthood Arizona, Inc. is seeking a Health Care Assistant to support front and back-office operations at our Tempe health centers.

The role focuses on family planning and reproductive health services, including patient education and contraceptive counseling. You will handle reception, appointment scheduling, medical records, and clinical support while maintaining HIPAA standards and confidentiality in a fast-paced clinic environment.

Qualifications

• High School diploma or GED required.
• One year of work experience in a health care facility is not required but beneficial.
• Two years of customer service experience preferred/not required.
• Certified Medical Assistant is preferred/not required.
• Experience with Windows-based computer systems is helpful.

Responsibilities

• Front desk reception and greeting of clients; guide paperwork completion.
• Provide general information and patient education including pregnancy options.
• Schedule appointments and manage fees; maintain medical records.
• Fulfills contraceptive supply orders with proper authorization.
• Inventory and maintenance of supplies in exam rooms; instrument sterilization.
• Conduct patient education, assist in basic lab tests and vitals.
• Document lab results and support clinicians; protect confidential information.

Skills

Customer service

Communication

Education

High School diploma or GED

Two years customer service experience

Experience in health care facility

Certified Medical Assistant (preferred)

Windows-based computer systems

Tools

Windows-based computer systems

Job description

Planned Parenthood Arizona, Inc. is seeking a Health Care Assistant to support front and back-office operations at our Tempe health centers.

The role focuses on family planning and reproductive health services, including patient education and contraceptive counseling. You will handle reception, appointment scheduling, medical records, and clinical support while maintaining HIPAA standards and confidentiality in a fast-paced clinic environment.